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Thus far I've only gone for the LASIK consultation, but that was handled wonderfully. They do a multitude of tests and check your eyesight to ensure you're a candidate. They were thorough and thoughtful throughout the ~2 hour process. Once you're cleared as a candidate you sit with a specialist who can answer any and all questions related to the surgery, cost, recovery, risks, etc. I was also happy to hear that almost everyone that helped me throughout the consult had had LASIK themselves and were singing about how it had improved their quality of life. They're flexible with scheduling and the location is beautiful. I'd highly recommend. I will write a review post my surgery next week.