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the initial scheduling was a joke. i had the appointment made, they called to reschedule a week in advance, i could work with that because i had to move schedule around since i work and it involves other people. the day of i received a call that they had to reschedule again, normally it wouldn't be a problem but since i had already changed my schedule once, that involved other's changing theirs, i couldn't do it again, they offered to change the appointment to another day, which was the exact date and time of my original appointment. . . they were able to take me the day of but said it might be a longer wait since now i would have to be fit into another dr's schedule. the dr's and office staff are great but that just annoyed me.
very courteous and professional. treated me in a way that is top of the line. made sure i understood everything they were doing. a really great experience.